faqs

Frequently Asked Questions

Where is South Eastern Private Hospital located?


South Eastern Private Hospital is situated on the corner of Heatherton Road and The Princes Highway in the suburb of Noble Park. It is only minutes from the city of Dandenong and is easily accessible from the South Eastern Freeway and Eastlink. 

How many patients can South Eastern Private Hospital treat?


On any given day South Eastern Private Hospital has the capacity to treat 110-120 patients.
 

What are the visiting hours?


10.00am – 12noon
2.30pm – 8.00pm

 

12.30pm – 2.30pm
Resting Period, No Visitors, No Telephone Calls

Is here accomodation nearby?


Yes hotel and motel accomodation is located in close proximity to the hospital.

http://southeasternprivate.com.au.tempdomain.info/patients.asp?entityid=11

Do you have a café or kiosk on site?

Opening Hours

Mon - Frid    8am to 6pm

Saturday     11am to 4pm

Sunday       Closed

The cafe contains a selection of hot and cold foods, cakes/slices and snacks. This includes newspapers and magazines.


Can I get to the hospital by public transport?


The bus stop is a couple of minutes walk to the hospital grounds. The following bus route numbers service the area surrounding the hospital:
• 800
• 811
Contact Metlink Melbourne on 131 638 or visit Metlink for more information.

 

Some veteran patients are eligible to have transport arranged for them through the Department of Veterans' Affairs. The Department can be contacted for general enquiries on 133 254 or the local Veterans affairs network Offices on 1300 551 918 for further information.


http://www.dva.gov.au

Is there access for wheelchairs?


Yes.
You can arrange to drive to the front reception area and alight from the car in this location and enter the hospital via the foyer. It would be necessary to move the car or park at the rear of the hospital and enter via the Emergency Department.

Does the hospital treat veterans and war widow/ers?


South Eastern Private Hospitalis a Tier 1 hospital and provides comprehensive care for private patients including the privately insured, entitled veterans and war widow/ers as well as self-insured patients.



How can I find out about volunteering at South Eastern Private Hospital?


Volunteers have an important role to play at South Eastern Private Hospitalproviding much needed support and assistance, and we welcome anyone interesting in donating their time.

 

How can I contact South Eastern Private Hospital?


You can contact SEPH by any of the following means:
By mail: South Eastern Private Hospital
P.O. Box 258 ,Noble Park Victoria 3174
Telephone: (03) 9549 6555
Facsimile: (08) 9549 3486
E-mail: contact.southeasternprivate@healthecare.com.au

 

If you have been a recent patient and would like to provide feeback please use the link below.

 http://www.healthecare.com.au/services.asp?entityid=5¤t=3&dx=13&tx=22

 

About Healthe Care


https://www.healthe.com.au

Who owns South Eastern Private Hospital?


South Eastern Private Hospital is owned by Australian company Healthe Care Pty Limited,. The largest network of privately-owned private hospitals in Australia. Healthe Care prides itself on delivering first-class care through our staff of medical nursing and allied health practitioners and using the latest in medical technology and equipment.
We will continue to grow our network throughout Australia, but always bearing in mind that people and their wellbeing are the defining factors that drive us towards service excellence.

Is South Eastern Private Hospital Australian owned?


Yes - Healthe Care is an Australian company.

How many health care facilities does Healthe Care run?


Healthe Care owns and operates 13 facilities in Australia.

Is there an Emergency Department at South Eastern Private Hospital?

No, there is no Emergency Department on site. The Emergency Department at The Valley Private Hospital caters for both South Eastern and The Valley Private Hospitals.

 

 

About the Hospital

Who owns South Eastern Private? categories Who owns South Eastern Private?

If I have questions about the privacy of my information, what should I do? categories If I have questions about the privacy of my information, what should I do?

Are pathology and radiology services available on-site? categories Are pathology and radiology services available on-site?

What is the hospital's street address? categories What is the hospital's street address?

What is the hospital's postal address? categories What is the hospital's postal address?

Who are the Chief Executive Officer, Director of Nursing at South Eastern Private? categories Who are the Chief Executive Officer, Director of Nursing at South Eastern Private?

Are there direct dial numbers to patient rooms? categories Are there direct dial numbers to patient rooms?

Visitors

Does South Eastern Private have an on-site kiosk? categories Does South Eastern Private have an on-site kiosk?

What are the visiting hours? categories What are the visiting hours?

Is there a florist on-site? categories Is there a florist on-site?

Coming to Hospital

Will someone contact me if I'm booked into hospital? categories Will someone contact me if I'm booked into hospital?

What do I need to bring with me to hospital? categories What do I need to bring with me to hospital?

Do I have to pay for anything when I come to hospital? categories Do I have to pay for anything when I come to hospital?

Who do I speak to with an insurance or account query? categories Who do I speak to with an insurance or account query?

How do I find out what time I should come to hospital? categories How do I find out what time I should come to hospital?

Do I need to fast before coming to hospital? categories Do I need to fast before coming to hospital?

Emergency

Where is the closest Emergency Department to South Eastern Private? categories Where is the closest Emergency Department to South Eastern Private?

Does South Eastern Private have an Emergency Department? categories Does South Eastern Private have an Emergency Department?

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